Return Policy
Unhappy with a product? We will be happy to exchange or refund if you contact with us within 30 days. Refunds will exclude any shipping charges. We cannot accept returned merchandise without prior approval. Returns may be subject to a 20% handling charge. You may return your order to one of our retail store locations for easier convenience. ALL RETURNED MERCHANDISE MUST BE IN RESALABLE CONDITION. A receipt is required for in-store returns.
Ordinary eligible items may be exchanged within the 30-day return window with prior approval. Sale, clearance and final-sale items cannot be exchanged.
Damaged or defective items: For a refund or replacement, contact ecom@cmschoolsupply.com. Photos or a return shipment are required; our team will advise which is needed and provide return instructions. Please contact us before shipping an item back.
>>Create A Return<<
Damages or Shortages:
We will be happy to replace any products damaged in transit or missing from your order if you note the damage or shortage on the freight bill before signing. Count the number of box/es to be sure the full shipment is being delivered. Inspect box(es) for any freight damage. A freight carrier's liability is limited to claims reported within 7 days of receipt of shipment. If you encounter difficulties, please call us within 7 days so we may assist you. 1.800.464.6681
Sale, Clearance and Final Sale items:
Please note that all items purchased from our Sale, Clearance and Final Sale sections are sold as-is and are non-returnable and non-refundable. This policy applies to all sale, clearance and final sale merchandise, without exception.
Important Points:
- No Returns: We do not accept returns on sale, clearance and final sale items. All sales are final.
- No Refunds: No refunds will be issued for sale, clearance and final sale items. Please review your order carefully before making a purchase.
- Exchanges: Exchanges are not permitted for sale, clearance and final sale items.
We strive to provide detailed product descriptions and images to ensure you have all the information you need to make an informed purchase. If you have any questions about a product, please contact our customer service team before completing your order.
WE TRY TO HOLD OUR ONLINE PRICES FOR AS LONG AS POSSIBLE, BUT THEY ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.
